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Terms and conditions

 

Cancellation policy
To all our reservations the following terms and conditions apply. No exemptions made.

We advise all our guests to apply for their own travel insurance.
For instance the AON insurance can be used: https://www.aonverzekeringen.nl/verzekeringen/reisverzekering 

When you have to cancel your reservation the following terms and conditions apply.
Individual reservations Low Season (1 October – 15 April)

·       Cancellation 2 weeks before arrival: free of charge

·       Cancellation 1-2 weeks before arrival: 50% of your reservation value is payable.

·       Cancellation within 1 week before arrival:  full reservation value is payable.

·       We ask a prepayment of your reservation at least 2 weeks prior to arrival.

When you have to cancel your reservation the following terms and conditions apply.
Individual reservations High Season (16 April -30 September /events/holidays*)

·       Cancellation 1 month before arrival: free of charge

·       Cancellation 3 weeks- 1 month before arrival: 25% of your reservation value is payable.

·       Cancellation 2-3 weeks before arrival:  35% of your reservation value is payable.

·       Cancellation 1-2 weeks before arrival:  85% of your reservation value is payable.

·       Cancellation within 1 week before arrival:  100% of your reservation value is payable.

Depending on the type of reservation and rate type booked we ask a full prepayment of your reservation. You will receive a confirmation email with a payment link unless you have already chosen to pay via our website.

Events and Holidays when High Season terms and conditions apply:

·       Easter 15- 18 April 2022

·       Ascension weekend 26 t/m 28 May 2022

·       Pentecost weekend 3 t/m 6 June 2022

·       Oerol festival 10 t/m 19 June 2022

·       Rock ’n Roll festival 9 t/m 11 Sept 2022

.       Berenloop run 4 t/m 6 Nov 2022

.       Christmas and NewYear holiday 24 Dec -1 January

Bookings for 3 rooms or more are seen as groupreservations. Different terms and conditions can apply. The hotel will contact you in this case.